Emergency Dispatch 9-1-1 (Hybrid)

Please note prices are subject to change.

Number: 233XEMS50701

Dates:May 13 - August 19, 2023 Other Dates

Meets: Sa from 9:00 AM to 1:30 PM

Location: Dental 407

Cost: $569.00

OR
The Greenville community is Desparately seeking Dispatchers! Take steps now to enter the exciting, challenging, and rewarding profession of public safety dispatching!



The requirements for public safety dispatching jobs vary greatly by agency and area of the country. This course will cover the basics to get a person started in the local field of dispatching. This course will conclude with a 12 hour mentor rotation with a dispatcher.



A dispatcher may be required to perform one or all of the following tasks:

* Take telephone calls from the public, both for emergency and non-emergency incidents, and/or administrative units of the agency

* Dispatch units to incidents, both emergency and non-emergency

* Track the status of units, vehicles and equipment

* Greet citizens who come to the front counter

* Process prisoners in the jail or lock-up

* Perform clerical work related to incident reports and officer activity



Pay rates for dispatchers vary greatly. Call takers might start at $34,000/year while supervisors may earn up to $40,000/year.



Course Modules:

* Role of the telecommunicator

* Basic telephone skills

* Basic radio skills

* Interpersonal communication

* Technology

* Legal issues

* Customer service

* Stress and stress management

* Teamwork

* Documentation

* Safety



PREREQUISITES:

* Type minimum of 35 wpm.

* Have a high school diploma or GED.

* Customer service oriented, organizational skills and ability to multi-task a must.

* Background check needed.

* Sign a Statement of Understanding.

* CPR class included.



FUNDING AVAILABLE FOR THOSE WHO QUALIFY!



AFTER REGISTERING, CONTACT Renee Rubner AT 250-8637 REGARDING BACKGROUND CHECK AND STATEMENT OF UNDERSTANDING. Please note enrollment deadline is one week prior to start date--allow extra time for funding applcation-inquire with Renee if interested.


Notes:

MUST sign Statement of Understanding after register, see Renee Rubner in Suite 007 of Dental 112, Barton Campus, 864-250-8637. MUST have background check done before class starts-see Renee for form. Required TextS: 911 Emergency Communications Manual, 6th edition, available at Greenville Technical College bookstore, approximate cost $125 AND most recent AHA BLS Provider Manual, approximate cost $20. Class meets Saturdays from 9:00 AM to 1:30 PM. CPR class included. See required text listed above. Observation mentor rotations with a dispatcher will be scheduled with students individually.
Fee: $569.00
Hours:72.00
CEUs:7.20

Dental 407

Dental Building #112, Room 407 Greenville Technical College 10 Skyview Drive Greenville, SC 29607 864-250-8000 https://goo.gl/maps/Q2dE6qMGUHH2
Date Day Time Location
05/13/2023Saturday9 AM to 1:30 PM Dental 407
05/20/2023Saturday9 AM to 1:30 PM Dental 407
06/03/2023Saturday9 AM to 1:30 PM Dental 407
06/10/2023Saturday9 AM to 1:30 PM Dental 407
06/17/2023Saturday9 AM to 1:30 PM Dental 407
06/24/2023Saturday9 AM to 1:30 PM Dental 407
07/08/2023Saturday9 AM to 1:30 PM Dental 407
07/15/2023Saturday9 AM to 1:30 PM Dental 407
07/22/2023Saturday9 AM to 1:30 PM Dental 407
07/29/2023Saturday9 AM to 1:30 PM Dental 407
08/05/2023Saturday9 AM to 1:30 PM Dental 407
08/12/2023Saturday9 AM to 1:30 PM Dental 407
08/19/2023Saturday9 AM to 1:30 PM Dental 407

Share