Managing the Difficult Employee/Patient

Please note prices are subject to change.

Course Description

As a manager, one of your responsibilities is help employees perform at the top of their game. Your energy level and effectiveness are often negatively impacted when you have a problem employee. Defining the problem and the expected performance standard will help resolve the situation in a positive and supportive manner.

Upon successful completion of this course, students will be able to:
--Be able to describe difficult employees and understand your role in intervention with them.
--Understand how to intervene in the performance of difficult employees.
--Be able to use an Intervention Conference to address difficult behavior.
--Understand when behavior merits consideration of employment termination.

Dates:August 1 - December 31, 2015   Check for other Dates
Meets:ONLINE - 24/7 access , 1 session(s)
Hours:24.00
CEUs:2.40
Fee: $110.00

Student will receive log-on instructions by email within 2-3 business days after registering. Required Text available at Greenville Tech bookstore: "Handling the Difficult Employee"


Sorry, this course is inactive. Please contact our office to see if it will be reinstated, or if alternative classes are available.